Caine & Weiner
Caine & Weiner Company, Inc. is a collection agency based in Sherman Oaks, California. It collects balances for other companies, so the debt it contacts you about started with a creditor you should recognize. Ask for the validation notice, which must name that creditor and itemize the amount.
Letters from agencies like Caine & Weiner often concern a closing balance on a service you ended, such as an insurance policy canceled mid-term. If you think the balance is wrong, the validation period is the time to say so in writing.
Who Caine & Weiner is
- What it is. Its consumer site says "Caine & Weiner Company, Inc., is a collection agency acting as debt collector," at 5805 Sepulveda Blvd., 4th Floor, Sherman Oaks, CA 91411 (connectcw.com).
- Phone. The number listed on connectcw.com is 818-902-4255 (checked September 29, 2026).
How to check that it is really Caine & Weiner
- Get the validation notice. A debt collector must give you written validation information in its first communication or within five days after it: the amount, the creditor, and your right to dispute (15 U.S.C. § 1692g(a); 12 C.F.R. § 1006.34). If none came, read no validation notice.
- Ask who the original creditor is. The notice should name the creditor and itemize the balance. If you dispute in writing within the validation period, the collector must stop collecting until it mails you verification (15 U.S.C. § 1692g(b)).
- Call back on a number you looked up yourself. Do not pay a caller on the strength of a number the caller gave you. Look the company up on its own website. The number we found there is listed above.
- Look it up in the CFPB database. The link is in the public record section below.
- In New York City, look up the license. The city's Department of Consumer and Worker Protection (DCWP) issues debt collection agency licenses, and its issued-licenses list is public on NYC Open Data.
What Caine & Weiner cannot do
These limits apply to every debt collector covered by the Fair Debt Collection Practices Act. They are the law, not a statement about what this company has done.
- Call you more than 7 times in 7 days about one debt. More than seven telephone calls in seven consecutive days, or a call within seven days after a phone conversation about the debt, is presumed harassment (12 C.F.R. § 1006.14(b)(2)). Texts and emails do not count toward that number. See too many calls.
- Keep collecting after your written dispute without sending verification. Collection must pause until verification is mailed (15 U.S.C. § 1692g(b)). See ignored dispute.
- Add amounts the agreement or the law does not allow. Collecting any amount not expressly authorized is an unfair practice (15 U.S.C. § 1692f(1)). See wrong amount and fees.
- Report a disputed debt without saying it is disputed. Failing to communicate that a debt is disputed is a false credit statement (15 U.S.C. § 1692e(8)). See debt you do not owe.
- Tell your family, friends or boss about the debt. A collector may contact other people only to find you, and may not say you owe a debt (15 U.S.C. §§ 1692b, 1692c(b)). See calls to family and employer.
- Call before 8 a.m. or after 9 p.m. Those hours are presumed inconvenient (15 U.S.C. § 1692c(a)(1)). See calls at bad hours.
Log calls in the call log and save voicemails, letters and screenshots.
If Caine & Weiner sues you
An agency collecting for a client does not usually sue in its own name; a suit, if one is filed, usually comes from the creditor. If you have been sued, do not ignore the papers. The deadline to answer is short, and a missed deadline can lead to a default judgment. Read sued by a debt collector first.
- New York. Most consumer credit suits must be filed within three years, and a later payment does not restart the clock (CPLR 214-i). The complaint must name the original creditor and attach the contract or charge-off statement (CPLR 3016(j)).
- New Jersey. Contract actions generally carry a six-year limit (N.J.S.A. 2A:14-1).
- Florida. Five years on a written contract, four on an oral one or an open account (Fla. Stat. § 95.11).
- The right court. A collector's suit must be filed where you live or where you signed the contract (15 U.S.C. § 1692i(a)(2)). See sued in the wrong county.
Public record
Only public, sourced facts appear here. Where we quote an agency or a court, the words describe what that agency or court found, alleged or decided.
CFPB complaints, as of September 29, 2026. From September 1, 2025 through September 1, 2026, consumers filed 6,384 complaints naming "CAINE & WEINER COMPANY, INC." in the Consumer Financial Protection Bureau's complaint database, 5,272 of them about debt collection; 1,324 of the 6,384 came from New York, New Jersey and Florida. See the complaints in the CFPB database. Complaints are unverified consumer reports, not findings of wrongdoing.
New York City license. DCWP's list shows an active debt collection agency license for Caine & Weiner Company, Inc (2101121-DCA, expiring January 31, 2027) as of September 29, 2026 (NYC Open Data).
Government orders. We found no federal or New York enforcement order against Caine & Weiner to report here.
In New York, New Jersey and Florida
New York consumers can also sue under General Business Law § 349 for deceptive practices (N.Y. Gen. Bus. Law § 349(h)), and since September 1, 2026 New York City's DCWP rules limit a collector to three communications or attempts per account in seven days, across calls, texts and emails. Florida's consumer collection law reaches anyone collecting a consumer debt, including original creditors, with statutory damages up to $1,000 (Fla. Stat. §§ 559.72, 559.77(2)). New Jersey's Consumer Fraud Act allows treble damages for an ascertainable loss (N.J.S.A. 56:8-19). See New York, New Jersey and Florida.
The FDCPA requires a company found liable to pay the consumer's reasonable attorney's fees and costs. The deadline to sue is one year from the violation (15 U.S.C. § 1692k(d)).
Common questions
Is Caine & Weiner a real collection agency?
Yes. It is a collection agency in Sherman Oaks, California, and it holds a New York City collection agency license. Verify any call through your validation notice before paying.
Who is Caine & Weiner collecting for?
It collects for other companies. The validation notice must name the creditor. If it does not, or you do not recognize the name, dispute in writing.
Can Caine & Weiner report the debt to my credit?
A collector may report a debt, but if you have disputed it, the report must show that the debt is disputed.
Tell us what they did.
One conversation with an attorney, in your language. We tell you which laws the collector or the credit bureau broke, which deadline runs first, and what to save this week. If it is not a case we can take, we say so and tell you where to go.
(718) 484-7510The FDCPA and the FCRA require a company found liable to pay the consumer’s reasonable attorney’s fees and costs. Our fee arrangement is confirmed in a written retainer before we begin. English, Russian and Spanish in-house; an interpreter for any other language.